singpass counter​ 12 25

singpass counter​ 12 25

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Singpass helpdesk counter is a physical service point where users go to resolve problems with their Singpass account or get in-person support.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), singpass counter​ 12 25 and updating your personal details.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of records smoother.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

Whether you’re a new user setting up Singpass for the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.